I have been a mentor for over 15 years, mentoring people from many countries around the world, as a volunteer and in paid fulltime positions.

I use the P.A.R. Technique: Problem, Action, Results.

With an opened heart and opened hands, while mentoring at a high school to adult students learning to read, a student came to me and quietly said: "I have the time now to continue reading practice so I can read my Bible."

• My focus was on Active listening that built trust and encouragement;
• I inspired with a positive focus and a pace to match her learning skills;
• Positive feed-back was give with every word and sentence read.